PART II: Providing the Basis for the Development of the Framework

Chapter Eight
Developing the Malawian Information Society and Economy: The Potentials and Prerequisites

Introduction
Given that the case of developing the Malawian information economy and society has been made, we examine in this chapter some of the issues relating to the potentials and the prerequisites for moving the predominately subsistence agricultural economy based economy and society of Malawi into that of a predominately based information and knowledge-based economy and society.

8.1 Examining the Potential for Moving Malawi into a Predominately Information and Knowledge-base Economy and Society
We asses in this section the potential for transforming the predominantly agricultural economy and society into that which is predominately information and knowledge-based. To achieve this we first of all need to establish what is an information and knowledge economy and society

  • Characterizing the Information and Knowledge Economy

Although there is no standard accepted definition of what constitutes an information and knowledge-based economy, it could be argued that such an economy should first and foremost be a reasonable high economy dominated by the development, production and the trading in ICT products and services. Furthermore, an information and knowledge economy is likely to be an economy:

  • characterize by a large commercial service sector with a reasonably large and vibrant, ICT service sub- sector and industry;
  • characterized by a technology-based knowledge-driven industrial sector;
  • in which the majority of the working population are either directly or indirectly involved in information and communications related activities;
  • with a modern, efficient and competitive agricultural sector;
  • in which a reasonable large proportion of the population has access to information and communications technology products and services;
  • in which the provision and delivery of goods and services of the key sectors of the economy are to a large extent facilitated by information and communications technologies
  • in which the provision and delivery of services by government and its administrative machinery are to a large extent facilitated by information and communications technologies;
  • based on an advanced and reliable national information and communications infrastructure; and
  • based on a literate society with a high proportion of computer literate.

It could be argued that given the above characterization of what constitute and information and knowledge-based economy and society, there is no doubt that most of industrially advanced countries will only need to put in place specific ICT deployment programmes and national information infrastructure (NII) development programmes to move their advanced and globally competitive economies into information and knowledge-based economies. Developing countries like Malawi on the other hand will however need to do more to achieve the same.

8.2 Assessing Malawi's Potential to Develop an Information and Knowledge-base Economy
For Malawi to be able to address the challenges of the emerging globalization and the information age it will need to take steps and put in place her ICT policies and plans set within the wider national socio-economic development objectives, strategies and aspirations of the country. It will therefore not be enough for Malawi to implement a number of isolated ICT projects and programmes or sectoral policies that are not tied to its overall socio-economic development and hope to transform the economy and society into information and knowledge economy and society that exhibits the characteristics outlined above.

The argument being put forward is that: it will be possible to transform the predominately agriculture economy of Malawi into predominately information and knowledge economy without the requirement of being first fully industrialized, provided some developmental prerequisites are met and the necessary policies, and plans are put in place. We illustrate this point below by considering each of the characteristics of information and knowledge based economy described above.

  • A high income economy dominated by the trading in ICT products and services

It will be possible to transform the predominately agricultural and industrially weak economy of Malawi into one dominated by the trading in ICT products and services, without the need for Malawi to be first fully industrialized. This can be achieved mainly through developing the service sector especially the ICT services sub-sector and promoting the development of an ICT industry by putting in place specific policies backed by sound development plans, packages and policy instruments and mobilizing the necessary financial and technological resources to support the development of these sectors.

  • An economy characterized by a large commercial service sector with a reasonably large and vibrant, ICT service sub- sector and industry

It is possible for Malawi to develop her economy into that characterized by a large commercial service sector with a reasonably large and vibrant, ICT service sub- sector and industry by putting in place sound sectoral development policies and incentive packages. Full industrialization is therefore not a pre-requisite for developing this aspect of the information economy in Malawi.

  • An economy characterized by a technology-based knowledge-driven industrial sector

It has been acknowledged that: in the emerging technology and knowledge-driven new economic order the most efficient and competitive industrialized economies are those that are moving away from traditional industrial processes and methods of production to the deployment of knowledge-driven or knowledge-programmed processes and methods within their industrial, production and delivery set-ups and systems. Although subsistence agricultural based and industrially-weak economies like that of Malawi lack the necessary resources and know-how to develop and deploy cutting-edge knowledge-driven industrial processes and methods, it will be possible for Malawi to mobilize and train the necessary human resource capacity that will serve as the necessary pool of knowledge and know-how to facilitate the process of developing and supporting a technology-base knowledge-driven industrial sector. In other words, although not industrialized, it will still be possible for Malawi to embark on the process of developing a technology-based knowledge-driven industrial sector with the right policies, programmes and the mobilization of the required financial and technological resources

  • An economy in which the majority of the working population is either directly or indirectly involved in information and communications related activities.

Malawi's predominantly agricultural economy can be transformed into an economy in which the majority of the working population are either directly or indirectly involved in information and communications related activities without the need to be first fully industrialized The development of sectors like the service sector and ICT industry can for example substantially contribute to increasing the number of the working population involved in information and communications related activities. Furthermore the development of these ICT-based sectors can facilitate the widespread deployment, exploitation and utilization of ICTs in other sectors of the economy which will in turn impact on the number of the working population that are directly or indirectly involve in information and communications related activities.

  • An economy with a modern, efficient and competitive agricultural sector

It will be possible for counties like Malawi to transform their subsistence agricultural dominated economies into that with a modern efficient and competitive agricultural sector with the right policies backed by the mobilization of the necessary financial and technological resources. Full industrialization is therefore not a prerequisite for the modernization of the agricultural sector. Malawi in her pursuit to develop her economy and society into an information and knowledge based economy and society, cannot abandon the agricultural sector which much currently depends on, it must however make this sector modern, efficient and competitive. ----- However, the point have to be made that even such an efficient, modern and competitive agricultural sector cannot be capable of being the engine for accelerated economic growth and development in the emerging information and technological age.

  • An economy in which a reasonable large proportion of the population has access to information and communications technology products and services.

Under-developed economies like those in Africa can with the right ICT policies, plans, packages and the necessary financial and technological resources can be transformed into economies in which a reasonable proportion of the population has access to information and communications technology products and services without the need to be first industrialized. For example, the necessary legal, regulatory and institutional framework necessary for facilitating the development and the provision of ICT services to improve and spread access in the community can be put in place as part of government effort towards this goal. Also, sectoral development policy packages and instruments targeted at the development of rapid growth sectors could lead to the expansion of these sectors which will in turn contribute to the rapid development and growth of the economy to facilitate increased access to ICT products and services by a large section of the population.

  • An economy in which the provision and delivery of goods and services of key sectors of the economy are to a large extent facilitated by information and communications technologies.

It will be possible for Malawi to promote and facilitate the deployment and the exploitation of ICTs in all sectors of the economy and society to facilitate the provision of goods and services without first of all being fully industrialized. For example, this can be achieved through specific policies backed by special programmes, initiatives and incentive packages in the areas of tax and investment promotion incentives and packages to encourage public and private sector organization and business to invest in ICTs to support their operations. A booming economy led for example by the service sector including the ICT service sub-sector as well as the broader ICT industry will also facilitate the spread of ICTs in businesses and organizations as they take advantage of the favourable economic climate to modernize their operations through the deployment and exploitation of ICT products and services.

  • An economy in which the provision and delivery of services by government and its administrative machinery are to a large extent facilitated by information and communications technologies.

The Malawian economy can be transformed into an economy in which the provision and delivery of services by government and its administrative machinery are to a large extent facilitated by information and communications technologies without the need to industrialized first. This can be achieved by mobilizing the required financial and technological resources to put in place a programme to modernize their civil and public service, a component of this could be the computerization of all government Ministries, and public organizations.

  • An economy based on an advanced and reliable information and communications infrastructure.

Without the need to industrialized first it will be possible for developing countries, including Malawi to mobilize the necessary financial and technological resources to build, rehabilitate and expand the information and communications infrastructure of the country to support the development of the economy towards information and knowledge-based economy. Policies could for example, be put in place to promote private sector (domestic and foreign) investment in this sector and putting in place the necessary legal, regulatory and institutional framework to encourage the development and growth of the sector.

  • A economy based on a literate society with a high proportion of ICT (e.g. computer) literate

Malawi can achieve the goal of becoming a fully literate society by putting in place appropriate educational policies, human resource development policies and programmes and mobilizing the necessary financial and other resources to implement them. Businesses and organizations in a growing economy will also be investing in skill development, especially in ICT skills as they train the necessary manpower for their operations. The Government could also put in special incentive packages to promote this process, which in addition to its other efforts could develop Malawi into a literate society with high proportion of ICT literate without first being fully industrialized

  • Assessment of the Enabling and Facilitating Environment for the Development of Malawi's Information and Knowledge-based Economy

Based on the analysis carried out in section 9.2, without doubts, it will be possible for Malawi to over time transform its predominately agricultural economy and society into a predominantly information and knowledge-based economy (PIKE) without the need to fully industrialize provided:

  • some crucial enabling environmental conditions are met:
  • sound ICT-led socio-economic development policies, plans and the corresponding programmes, packages and policy instruments are put in place to move the economy toward a predominately information and knowledge based economy and
  • the necessary resources (human, financial and technological) can be developed and/or mobilized to support programmes and initiatives put in place for moving the economy into PIKE.

However, the extent to Malawi will benefit from the information revolution and transform her economy will depend very much on her readiness and capability to develop, deploy and exploit ICTs within the economy and society as part of a comprehensive policy. The role of government is crucial in this respect. The government will have to develop in consultation with key stakeholders the necessary vision, missions and strategies to provide direction as well as provide the enabling environment conducive for the promotion, deployment, exploitation and the development of ICTs to support the socio-economic development efforts in the country. It is also their role to put in place sound socio-economic policies, plans as well as policy programmes and incentive packages and policy instruments that will facilitate the process of accelerated development and economic growth towards an information and knowledge based economy (IKEs) using ICTs.

In addition, it is the responsibility of the government to provide the necessary legal and regulatory framework that will facilitate the development of the economy towards an IKE. Also the responsibility of providing good governance and a conducive socio-political environment also lies very much with these governments.

The diagram below provides an illustration of the key factors that need to be taken on board and addressed to facilitate the process of transforming Malawi's subsistence agriculture based and industrially weak economy into information and knowledge based economy through the development, deployment and exploitation of ICTs. These key factors are grouped into three broad areas: enabling environmental factors, which need to be address to provide the necessary enabling environment for aid the process; facilitating factors ---- for facilitating the socio-economic process towards an information and knowledge based economy and society and policy actions, programmes and packages for aiding, influencing and supporting the development process towards a PIKE.

It is of interest to note that even if the enabling environmental requirements identified in the diagram above were addressed, not very much can be achieved by way of moving the subsistence agricultural economy of Malawi towards a predominately information and knowledge-based economy (PIKE) unless steps are taken to address the other key requirements forming part of the facilitating factors including:

  • Sound socio-economic development plans
  • Lead sector(s) development plans
  • Educated and informed society
  • Government commitment and sound leadership
  • Modernized and efficient civil and public service
  • Financial and technological resource availability and
  • Human resource availability

However it is again worth pointing out that addressing the above facilitating factors and requirements, will not necessary guarantee that subsistence agricultural-dominated economy of Malawi will be transformed into a PIKE unless the government put in place relevant policy programmes, incentive packages and policy instruments specially designed for aiding, influencing and supporting the developmental process towards achieving PIKE. Some examples of these programmes and policy instruments are listed in the diagram above by way of an illustration.

However, it could be argued that suitable programme and policy packages can only be identified and formulated as part of an overall process of developing comprehensive integrated ICT-led development policy and plans aimed at transforming the Malawian economy and society. The development of a suitable integrated framework for guiding such a policy and plan development process is the subject matter of Part III of the report.

8.3 Isolating the Critical Success Factors for Developing and Implementing Malawi's ICT Policies and Plans
The success of Malawi's ICT-led socio-economic development policy and plan development and implementation process will on the whole depend on a number of critical success factors. Some of the key ones can be identified as follows:

  • Active high profile national ICT champion --- the President/Vice President
  • Top level political leadership, support and commitment to the process
  • A clear national vision, missions and strategies to guide the development of the process outputs
  • Government endorsement and commitment to the national vision, missions and the corresponding strategies designed to contribute to the realization of the Vision and the corresponding Missions
  • The goodwill and support of the people and their endorsement of the need for the Vision and stated missions and their realization
  • Strategic Government Ministry or Agency to facilitate and coordinate the policy and plan development process on behalf of the Government.
  • Dedicated policy decision makers, and professionals, cutting across the public and private sector committed to the process
  • Adoption of a well-scheduled step-by-step approach with specific milestones and deliverables during the policy and plan development process
  • The identification and the setting of realistic objectives and targets that can be achieved within a given time frame
  • A well-researched policy formulation and plan development process that made an effort to learn from experiences of other countries
  • Access to key Ministers and stakeholders in the public and private sector to facilitate consultation and across the board contribution to the process and its deliverables
  • Rounds of dialog sessions with key stakeholders -- Government, Private Sector & Civil Society
  • Logistic support and facilitation for the process and
  • Continuous push from the top for action and results